More than 10,000 Lambeth residents contact us every year. Their enquiries cover a wide range of issues including welfare benefits, debt, housing, employment, consumer goods and services, legal, relationships/families and much more.
Having Difficulties?
If you are experiencing difficulties paying your Council Tax bill, we can assist you in dealing with issues relating to your Council Tax at one of our dedicated debt clinics. At this clinic you can:-
Speak with an independent Debt Adviser
Clear up any concerns you have with regards to your account
Agree a Council Tax payment plan at a rate you can afford
Agree for us to discuss this with Lambeth council tax officers on your behalf.
Always act sooner rather than later!
If you have received a council tax summons or are concerned about council tax arrears, in the first instance, please get in touch as soon as you can.
Received a Council Tax reminder?
The terms of a reminder are that you must bring your account up to date within seven days of receiving it. If in a further seven days your account is still in arrears, you will lose your right to pay by instalments.
Your Feedback
“Please thank everyone who helped me this week. I was losing hope when I tang your number, and now I’m not.”
“Thank you for everything. I appreciate your work for me!”
-Local residents
Get in Touch
The best way to get things started is to outline your situation in an email sent to:
Please provide us with you contact details and as much other information as you believe would help us understand your situation.
We will then get back to you as quickly as we can – and if necessary, we will arrange an appointment for you to see us.
For General Advice and Support
10am to 4pm – Monday to Friday
We can help you quicker if you fill in our Advice Contact Form
Client Authority Form
At Citizens Advice Merton and Lambeth we must ask for your authority to act on your behalf when taking action for you. If one of our team has asked you to do this, please complete this form and return to informationsupport@caml.org.uk. Click here to download the form.