CAML

Information & advice on your problems

Welcome to Citizens Advice Merton and Lambeth

CORONAVIRUS

Following the government’s announcement, CA Merton and Lambeth offices are closed to the public and all face-to-face services have transferred to telephone and online support.

If you have a query you can either use the online form below, call our Adviceline team (numbers below) or email us on appointments@caml.org.uk and be sure to include your phone number.

We will get back to you as soon as we can. Please be patient as we have a reduced team.

Online Advice form

Lambeth - 0344 488 9625

Merton - 0344 243 8430

Self Help

Here are links to Advice Guide, the online resource from Citizens Advice:

HousingHousing: know your rights and responsibilities if you're renting, have a mortgage or are homeless.
 
Umbrella - benefitsBenefits: get the help that you're entitled to if you are working, unemployed, sick, disabled, a parent, young or old.
 
Clock - employment rightsEmployment: find out about your rights at work, pay, time off and your options if problems arise.
 
Credit card - debt and moneyMoney & debt: help to understand your finances and deal with your debt problems.
Sale sign - consumerConsumer: when you buy goods or services the law gives you consumer rights to protect you from being treated unfairly.
Documents - other informationOther: relationships, tax, healthcare, law and your rights, education, nationality and more!

Who else can help?

Here are selected organisations who can offer advice or support and other websites with useful information:

National Links
Pension Wise London SW

Find out more about us

Citizens Advice - Mitcham office 450
 
We are a local charity that provides information, advice and support to people who live or work in Lambeth or Merton:

We have a variety of roles for volunteers, so if you are interested in helping your community please get in touch. You'll come into contact with a lot of people and the work experience can look great on your CV!

News

  • Introducing new partner- Able Futures

    Introducing new partner- Able Futures

    CAML understands that health and wellbeing at work is the highest priority and, for this reason, we are delighted to announce that we have partnered with Able Futures. Able Futures deliver the new Access to Work Mental Health Support Service on behalf of the Department for Work and Pensions.The free support available via Able Futures […]
  • Barrhill Road Office, Streatham Hill Temporary Closure

    Barrhill Road Office, Streatham Hill Temporary Closure

    From Monday 9 March, this office is temporarily closed owing to building issue.  We are working hard to resolve and relocate appointments.  If you’ve a scheduled appointment in this office, we’ll be in touch.  If you haven’t heard from us, please use the online query form on home page of website or email appointments@caml.org.uk.
  • Streatham Hill Office – Monday 27th January

    Streatham Hill Office – Monday 27th January

    We have a reduced service at the Streatham Hill office today. The drop in and information service will stop at 1pm. After this time you will only be able to access the building if you have a pre-booked appointment. Normal services should resume on Tuesday 28th January
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