OUR SERVICE IS FREE, INDEPENDENT AND CONFIDENTIAL
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We are one of the busiest Citizens Advice services in London. Over the past year, we supported more than 24,000 clients, an 11% rise on the previous year. Clients sought support for 29,405 issues, an 18% increase on the year, reflecting the rising complexity of our clients’ advice needs.
We have made every £1.00 we receive from Funders and Donators worth substantially more.
Every £1.00 of funding generates £13.61 savings
to Government and Public Services
Every £1.00 of funding generates £19.65
in social benefits for the wider economy
Every £1.00 of funding generates £17.36
in direct financial value to the people we advise
- A huge thank you to our amazing staff and volunteers who are working and volunteering incredibly hard from home. We answered over 800 calls to Merton and Lambeth Advicelines We responded to just under 200 online queries and emails We supported 135 clients with telephone/online advice appointments In the words of one of our clients […]
- We have now finished three research reports, all looking at the impact of mental health for our local clients in relation to welfare benefits. Our first report asked the question: Does having a mental health condition disproportionately affect a person’s eligibility for welfare benefits? The majority of CAML staff and volunteers who participated in the research […]
- Our specialist EU Settlement adviser Charles Nwanze met with Merton Leader of the Council, Councillor Stephen Alambritis last month to update on EU Settlement Support for Merton residents. For free, high quality EU Settlement Scheme advice and support, contact our service today E: email@example.com T:07796 931 724 We can support you with a range of […]