We provide support and advice services that are FREE, INDEPENDENT, IMPARTIAL and CONFIDENTIAL. We have enabled more than 20,000 Merton and Lambeth residents to seek our support every year. Support and advice includes including welfare benefits, debt, housing, and more.
You can contact us by phone, email, online, or in person. Choose the service you need.
BENEFITS & TAXES
Whoever you are, we can guide you on how to access the benefits you are entitled to. CAML can ensure that you are paying the right amount of tax, or receiving the credits you are entitled to.
Merton: 0808 278 7831; Lambeth: 0800 254 0298
UNIVERSAL CREDIT/HELP TO CLAIM
Getting help can save you from lengthy delays and loss of benefits. We can work with you from application to first payment to build your case, collect evidence and prepare for appointments.
Help Line: 0800 144 8 444
LAMBETH LIVING WELL SERVICE
From January 2022 CAML is in your local communities providing support on priority areas of advice need.
With winter temperatures and rising energy prices our support includes Lambeth Household Support Fund, Energy provider comparisons/efficiency, Warm Home Discount, Welfare Benefits, budgeting & housing.
MERTON RESIDENTS
WIMBLEDON GUILD
Working with this local charity helps improve the well-being of our local residents. We support them and can make appointments on your behalf.
Phone: 0208 946 0735
MONEY & DEBT
Have you got any questions about money or debt? Talk to us today. Advice services range from credit and finance problems to mortgage issues – we can give you the information to make the right choices
Merton: 0808 278 7831; Lambeth: 0800 254 0298
MERTON RESIDENTS DISABILITY
WELFARE SUPPORT
Need additional support to access your rights and entitlements? Talk to our specialst welfare advisers.
Adviceline: 0808 278 7831 or mertondisability@caml.org.uk
LAMBETH RESIDENTS
CHILDREN’S CENTRES
We can arrange face-to-face appointments for parents and carers with children under five.
Go to Referral Website; Phone: 0207 926 2369
Immigration Support Service
Funded by Trust for London, this service provides immigration advice and support for Merton and Lambeth residents.
Email: Immigration@caml.org.uk
Merton: 0808 278 7831; Lambeth: 0800 254 0298
HOUSING
Whatever housing issues you may have – homelessness, lease problems, rent payments, mortgage arrears, disputes – we will guide you through the maze and potentially prevent a crisis.
Merton: 0808 278 7831; Lambeth: 0800 254 0298
LAMBETH COUNCIL TAX SUMMONS
If you are experiencing difficulties paying your Council Tax bill, we can assist you in dealing with issues relating to your Council Tax at one of our dedicated debt clinics
Merton Cost of Living
Outreach advice support including debt, budgeting, welfare benefits, information on Merton and Government cost of living support
Mondays 10am-4pm – Colliers Wood Library
(105-109 High Street Colliers Wood, London SW19 2HR)
Tuesdays 10am-4pm – Wide Way Medical Centre
(15 Wide Way, Mitcham CR4 1BP)
Thursdays 10am-4pm – Wimbledon Library
(35 Wimbledon Hill Rd, London SW19 7NB)
Fridays 10am-4pm – Pollards Hill Library
(South Lodge Ave, Mitcham CR4 1LT)
Supported by Merton Council
Self Help Guidance
We would strongly recommend that you initially explore the national Citizens Advice website which covers a comprehensive range of support, advice and practical help. Subjects include:
If you still have any further questions, please do get in touch.