We provide advice services that are FREE, INDEPENDENT and CONFIDENTIAL. Every year, more than 20,000 Merton and Lambeth residents seek our support, contacting us by phone, email, online or in person. We will be responsive to your needs and within our areas of expertise.
Merton & Lambeth Services
BENEFITS & TAXES
Whoever you are, knowing how to access the benefits you are entitled to, ensuring you are paying the right amount of tax, or receiving the credits you are entitled to – we can guide you.
Merton: 0344 243 8430; Lambeth: 0344 488 9625
UNIVERSAL CREDIT/HELP TO CLAIM
Getting help can save you from lengthy delays and loss of benefits. Together we can build your case, collect the evidence and prepare for appointment. We are with you from application to first payment.
Help Line: 0800 144 8 444
MERTON RESIDENTS
EU SETTLEMENT ADVICE
If you need trained advisors, support and assistance with your applications or appeals, and want guidance with a complex case, contact us now.
MERTON RESIDENTS
WIMBLEDON GUILD
Working with this local charity helps improve the well being of our local residents. We support them and can make appointments on your behalf.
Phone: 0208 946 0735
MONEY & DEBT
Get answers to your questions about money or debt? Talk to us. From credit and finance problems to mortgage issues – we can give you the information to make the right choices
Merton: 0344 243 8430; Lambeth: 0344 488 9625
WINDRUSH COMPENSATION
If the UK has been your long-term home, but you don’t have all of the documentation to prove it, we might be able to help you. We can help to put together your case, and find the documents that will be needed to prove your eligibility
Help Line: 0800 678 1 925
MERTON RESIDENTS DISABILITY
WELFARE SUPPORT
Need additional support to access your rights and entitlements? Talk to our specialst welfare advisers..
Adviceline: 0344 243 8430 or mertondisability@caml.org.uk
LAMBETH RESIDENTS
CHILDREN’S CENTRES
We can arrange face-to-face appointments for parents and carers with children under five.
Go to Referral Website; Phone: 0207 926 2369
HOUSING
Whatever housing issues you may have – homelessness, lease problems, rent payments, mortgage arrears, disputes – let us guide you through the maze and we might prevent a crisis.
Merton: 0344 243 8430; Lambeth: 0344 488 9625
RESIDENTS DEBT SUPPORT
If you’re an L&Q resident seeking debt and financial capability support, we are here to help with advice and guidance. We may be able to help you find a way out of those problems, and thus avoid a potential crisis.
Phone: 0203 475 2221, email us, or text: pound to 60777
MERTON RESIDENTS CLARION DEBT ADVICE
Residents of a Clarion House property seeking additional support and advice with debt or rent arrears, can now contact our direct service.
LAMBETH RESIDENTS
COUNCIL TAX SUMMONS
If you have received a council tax summons or are concerned about council tax arrears please get in touch as soon as possible:
Self Help Guidance
We would strongly recommend that you initially explore the national Citizens Advice website which covers a comprehensive range of support, advice and practical help. Subjects include:
If you still have any further questions, please do get in touch.