CAML

Free, independent, impartial & confidential information and advice

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GET ADVICE

We provide support and advice services that are FREE, INDEPENDENT, IMPARTIAL and CONFIDENTIAL. We have enabled more than 20,000 Merton and Lambeth residents to seek our support every year. Support and advice includes including welfare benefits, debt, housing, and more.

You can contact us by phone, email, online, or in person. Choose the service you need.

BENEFITS & TAXES

Whoever you are, we can guide you on how to access the benefits you are entitled to. CAML can ensure that you are paying the right amount of tax, or receiving the credits you are entitled to.

Merton: 0808 278 7831; Lambeth: 0800 254 0298

    UNIVERSAL CREDIT/HELP TO CLAIM

    Getting help can save you from lengthy delays and loss of benefits. We can work with you from application to first payment to build your case, collect evidence and prepare for appointments.

    Help Line: 0800 144 8 444

      LAMBETH LIVING WELL SERVICE

      From January 2022 CAML is in your local communities providing support on priority areas of advice need.
      With winter temperatures and rising energy prices our support includes Lambeth Household Support Fund, Energy provider comparisons/efficiency, Warm Home Discount, Welfare Benefits, budgeting & housing.

      lambethlivingwell@caml.org.uk

        MERTON RESIDENTS
        WIMBLEDON GUILD

        Working with this local charity helps improve the well-being of our local residents. We support them and can make appointments on your behalf.

        Phone: 0208 946 0735

          MONEY & DEBT

          Have you got any questions about money or debt? Talk to us today. Advice services range from credit and finance problems to mortgage issues – we can give you the information to make the right choices

          Merton: 0808 278 7831; Lambeth: 0800 254 0298

            MERTON RESIDENTS DISABILITY
            WELFARE SUPPORT

            Need additional support to access your rights and entitlements? Talk to our specialst welfare advisers.

            Adviceline: 0808 278 7831 or mertondisability@caml.org.uk

              LAMBETH RESIDENTS
              CHILDREN’S CENTRES

              We can arrange face-to-face appointments for parents and carers with children under five.

              Go to Referral Website; Phone: 0207 926 2369

                Immigration Support Service

                Funded by Trust for London, this service provides immigration advice and support for Merton and Lambeth residents.

                Email: Immigration@caml.org.uk
                Merton: 0808 278 7831; Lambeth: 0800 254 0298

                  HOUSING

                  Whatever housing issues you may have – homelessness, lease problems, rent payments, mortgage arrears, disputes – we will guide you through the maze and potentially prevent a crisis.

                  Merton: 0808 278 7831; Lambeth: 0800 254 0298

                    RESIDENTS DEBT SUPPORT

                    If you’re an L&Q resident seeking support with debt and financial capability, CAML are here to offer advice and guidance. We may be able to help you find a way out of those problems.

                    Phone: 0203 475 2221, email us, or text: pound to 60777

                      LAMBETH RESIDENTS
                      COUNCIL TAX SUMMONS

                      If you have received a council tax summons or are concerned about council tax arrears please get in touch as soon as possible: 

                      counciltaxsummons@caml.org.uk

                        Self Help Guidance

                        We would strongly recommend that you initially explore the national Citizens Advice website which covers a comprehensive range of support, advice and practical help. Subjects include: 

                        Employment

                        Immigration & Asylum

                        Relationships & Family

                        Consumer Goods & Services

                        Health & Disability 

                        Legal & Courts

                        and more

                        If you still have any further questions, please do get in touch.

                        Merton 0808 278 7831
                        Lambeth 0800 254 0298
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                        Citizens Advice Merton and Lambeth is a registered charity (1046018) and a company limited by guarantee (02914384).
                        Registered office: 7 Crown Parade, Crown Lane, Morden, SM4 5DA. Authorised and regulated by the Financial Conduct Authority (617664)
                        © 2015–2022