CAML

Free, independent & confidential information and advice

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GET ADVICE

We provide advice services that are FREE, INDEPENDENT and CONFIDENTIAL. Every year, more than 20,000 Merton and Lambeth residents seek support with benefits, housing, universal credit and more, contacting us by phone, email, online, or in person. Learn more about how you can access our services here.

Merton & Lambeth Services

BENEFITS & TAXES

Whoever you are, we can guide you on how to access the benefits you are entitled to. CAML can ensure that you are paying the right amount of tax, or receiving the credits you are entitled to.

Merton: 0808 278 7831; Lambeth: 0344 488 9625

    UNIVERSAL CREDIT/HELP TO CLAIM

    Getting help can save you from lengthy delays and loss of benefits. We can work with you from application to first payment to build your case, collect evidence and prepare for appointments.

    Help Line: 0800 144 8 444

      MERTON RESIDENTS
      EU SETTLEMENT ADVICE

      If you need trained advisors, support and assistance with your applications or appeals, and want guidance with a complex case, contact us now.

      eusettlement@caml.org.uk

        MERTON RESIDENTS
        WIMBLEDON GUILD

        Working with this local charity helps improve the well-being of our local residents. We support them and can make appointments on your behalf.

        Phone: 0208 946 0735

          MONEY & DEBT

          Have you got any questions about money or debt? Talk to us today. From credit and finance problems to mortgage issues – we can give you the information to make the right choices

          Merton: 0808 278 7831; Lambeth: 0344 488 9625

            WINDRUSH COMPENSATION

            If the UK has been your long-term home, but you don’t have all of the documentation to prove it, we might be able to help you. CAML offers assistance with putting your case together, and find the documents that you may need to prove your eligibility

            Help Line: 0800 678 1 925

              MERTON RESIDENTS DISABILITY
              WELFARE SUPPORT

              Need additional support to access your rights and entitlements? Talk to our specialst welfare advisers.

              Adviceline: 0808 278 7831 or mertondisability@caml.org.uk

                LAMBETH RESIDENTS
                CHILDREN’S CENTRES

                We can arrange face-to-face appointments for parents and carers with children under five.

                Go to Referral Website; Phone: 0207 926 2369

                  HOUSING

                  Whatever housing issues you may have – homelessness, lease problems, rent payments, mortgage arrears, disputes – we will guide you through the maze and potentially prevent a crisis.

                  Merton: 0808 278 7831; Lambeth: 0344 488 9625

                    RESIDENTS DEBT SUPPORT

                    If you’re an L&Q resident seeking support with debt and financial capability, CAML are here to offer advice and guidance. We may be able to help you find a way out of those problems.

                    Phone: 0203 475 2221, email us, or text: pound to 60777

                      MERTON RESIDENTS CLARION DEBT ADVICE

                      Our direct service can assist residents of a Clarion House property in need of additional support and advice with debt or rent arrears.

                      clarion@caml.org.uk

                        LAMBETH RESIDENTS
                        COUNCIL TAX SUMMONS

                        If you have received a council tax summons or are concerned about council tax arrears please get in touch as soon as possible: 

                        counciltaxsummons@caml.org.uk

                          Self Help Guidance

                          We would strongly recommend that you initially explore the national Citizens Advice website which covers a comprehensive range of support, advice and practical help. Subjects include: 

                          Employment

                          Immigration & Asylum

                          Relationships & Family

                          Consumer Goods & Services

                          Health & Disability 

                          Legal & Courts

                          and more

                          If you still have any further questions, please do get in touch.

                          Merton 0808 278 7831
                          Lambeth 0344 488 9625
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                          Citizens Advice Merton and Lambeth is a registered charity (1046018) and a company limited by guarantee (02914384).
                          Registered office: 7 Crown Parade, Crown Lane, Morden, SM4 5DA. Authorised and regulated by the Financial Conduct Authority (617664)
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