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Welcome to Citizens Advice Merton and Lambeth

Our services are free, independent and confidential.
You can get in touch by phone, email or visiting our offices. For more details, locations and opening hours, please see:

Lambeth - 0800 254 0298

Lambeth Opening hours 2019

Merton - 0344 243 8430

Merton Opening hours 2019

 

Or fill in our Online Advice form

Self Help

Here are links to Advice Guide, the online resource from Citizens Advice:

HousingHousing: know your rights and responsibilities if you're renting, have a mortgage or are homeless.
 
Umbrella - benefitsBenefits: get the help that you're entitled to if you are working, unemployed, sick, disabled, a parent, young or old.
 
Clock - employment rightsEmployment: find out about your rights at work, pay, time off and your options if problems arise.
 
Credit card - debt and moneyMoney & debt: help to understand your finances and deal with your debt problems.
Sale sign - consumerConsumer: when you buy goods or services the law gives you consumer rights to protect you from being treated unfairly.
Documents - other informationOther: relationships, tax, healthcare, law and your rights, education, nationality and more!

Who else can help?

Here are selected organisations who can offer advice or support and other websites with useful information:

National Links
Pension Wise London SW

Find out more about us

Citizens Advice - Mitcham office 450
 
We are a local charity that provides information, advice and support to people who live or work in Lambeth or Merton:

  • - our aims and how we work;
  • - meet our trustees and management team;
  • - see who our partners and funders are.

We have a variety of roles for volunteers, so if you are interested in helping your community please get in touch. You'll come into contact with a lot of people and the work experience can look great on your CV!

News

  • Seasonal Notice 2019

    Seasonal Notice 2019

    Please note that our services will be closed on some dates during the Seasonal holiday period: All services closed Monday 23 December through to Wed 1 January.  Adviceline and some services re-open Thursday 2 January and Friday 3 January.  All services open Monday 6 January. 
  • Mitcham office will be closing at 2pm today

    Mitcham office will be closing at 2pm today

    The Mitcham office will close at 2pm today due to unforseen team shortages. We apologise in advance for any inconvenience caused. Adviceline is open until 4pm today. Please call Merton 0344 243 8430 or Lambeth 0800 254 0298. All other offices are on their normal schedule and the online message service is in operation as […]
  • Offices are closed on Wednesday 13th November 2019

    Offices are closed on Wednesday 13th November 2019

    We are holding our AGM with a staff training session on Wednesday 13th November. All 3 offices will be closed for face to face services. You can however contact the Lambeth adviceline up till 11 am and the Merton adviceline until 4pm. Normal service for all three offices and adviceline will resume on Thursday 14th […]
Privacy Notice

Citizens Advice Merton and Lambeth is a registered charity (1046018) and a company limited by guarantee (2914384).
Registered office: 7 Crown Parade, Crown Lane, Morden, SM4 5DA. Authorised and regulated by the Financial Conduct Authority (617664)
© Citizens Advice Merton & Lambeth 2015