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Quality Supervisor

11 February 2021

  • Part Time
  • Remote
  • Posted on 11 February 2021

High quality advice and excellent client outcomes are at the very core of the service we provide.  Maintaining and improving advice quality across all of our services is an important part of our strategic ambitions.

Are you an accredited adviser who embraces all aspects of quality advice?

Is your dream role to work with and support staff and volunteers to ensure they provide the highest quality advice for individuals and families in need? 

 Do you thrive on training and supporting a dedicated team to improve and support the quality of advice?

Then this job is for you!

We’re currently working remotely owing to Covid 19.  When government guidance permits, our services and support will return to a mix of remote and face-to-face.  This particular role can remain remote, but to best support our team there is an expectation to attend one of our London offices an average of once a month. 

Please see full job description

Terms and Conditions

  • Part time position (4 days a week)
  • Contract: Permanent
  • Remote working now with majority remote based in future
  • Salary: circa £31,000 FTE (£24,800) dependent on experience
  • Annual Leave: 25 days per year FTE (pro rata), charity day, plus public holidays (pro rata)

How to Apply

If you’re interested in the role and joining us, we would be delighted to hear from you. Please read the guidance notes and complete the application form. Please send the completed application form (together with equality monitoring information) to recruitment@caml.org.uk (please note we will not consider CVs for this role).

The deadline for applications is 6pm, Sunday 7th March 2021.  Remote interviews will be held Thursday 11 March 2021. If you do not hear from us, we are afraid your application was unsuccessful.

We look forward to hearing from you.

 

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Citizens Advice Merton and Lambeth is a registered charity (1046018) and a company limited by guarantee (02914384).
Registered office: 7 Crown Parade, Crown Lane, Morden, SM4 5DA. Authorised and regulated by the Financial Conduct Authority (617664)
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