We provide support and advice services that are FREE, INDEPENDENT, IMPARTIAL and CONFIDENTIAL. We have enabled more than 20,000 Merton and Lambeth residents to seek our support every year. Support and advice includes including welfare benefits, debt, housing, and more.
You can contact us by phone, email, online, or in person. Choose the service you need.
BENEFITS & TAXES
Whoever you are, we can guide you on how to access the benefits you are entitled to. CAML can ensure that you are paying the right amount of tax, or receiving the credits you are entitled to.
Merton: 0808 278 7831; Lambeth: 0800 254 0298
MONEY AND DEBT
Have you got any questions about money or debt? Talk to us today. Advice services range from credit and finance problems to mortgage issues. We can give you support to make the right choices
Merton: 0808 278 7831; Lambeth: 0800 254 0298
HOUSING ISSUES GUIDANCE
Whatever housing issues you may have – homelessness, lease problems, rent payments, mortgage arrears, disputes – we will guide you through the maze and potentially prevent a crisis.
Merton: 0808 278 7831; Lambeth: 0800 254 0298
UNIVERSAL CREDIT/HELP TO CLAIM
Getting help can save you from lengthy delays and loss of benefits. We can work with you from application to first payment to build your case, collect evidence and prepare for appointments.
Help Line: 0800 144 8 444
MERTON ONLY DISABILITY
WELFARE SUPPORT
Need additional support to access your rights and entitlements? Talk to our specialist welfare advisers.
Adviceline: 0808 278 7831 or mertondisability@caml.org.uk
RESIDENTS DEBT SUPPORT
Are you seeking debt and financial capability support? We can offer advice and guidance. We may be able to help you find a way out of those problems.
Phone: 0203 475 2221, email us, or text: pound to 60777
MERTON ONLY EU SETTLEMENT ADVICE
If you need trained advisors, support and assistance with your applications or appeals, and want guidance with a complex case, contact us now.
LAMBETH ONLY EU SETTLEMENT ADVICE
For advice services please go straight to our Lambeth Residents EU Settlement web page for all contact options, no matter how complex. There you will also find contact information for our Latin American community.
LAMBETH ONLY
COUNCIL TAX SUMMONS
If you have received a council tax summons or are concerned about council tax arrears THE SOONER YOU CAN GET IN TOUCH WITH US, THE BETTER.
MERTON ONLY
WIMBLEDON GUILD
Working with this local charity helps improve the well-being of our local residents. We support them and can make appointments on your behalf.
Phone: 0208 946 0735
LAMBETH
CHILDREN’S CENTRES
We can arrange face-to-face appointments for parents and carers with children under five.
Go to Referral Website; Phone: 0207 926 2369
Self Help Guidance
We would strongly recommend that you initially explore the national Citizens Advice website which covers a comprehensive range of support, advice and practical help. Subjects include:
Employment
Immigration & Asylum
Relationships & Family
Consumer Goods & Services
Health & Disability
Legal & Courts
and more
If you still have any further questions, please do get in touch.