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Census 2021

12 February 2021

The census is coming on Sunday 21 March 2021.
By taking part, you can help to inform decisions on services that shape your community, such as healthcare, education and transport.
It’s important that you fill in your census questionnaire online. It’s easy to take part, but if you need a little extra help there are a wide range of support services.
There’s language support and accessible census guidance. You can also get help from census staff in the contact centre over phone, in a web chat or on social media.
The Office for National Statistics (ONS) will send you a letter in the post with an access code and instructions. You can fill your census questionnaire in online as soon as you get yours.
If your household circumstances change on Census Day, you can let the ONS know.
Remember, if you, or anyone you know, needs help, there’s plenty available.
For more information, visit www.census.gov.uk

Citizens Advice Merton and Lambeth supports the enhanced coronavirus test programme for Pollards Hill

5 February 2021

We’re providing dedicated advice and support for Pollards Hill area residents who need to self-isolate. 

If you’re a Pollards Hill resident, receive a positive test, and worried about financial implications of self isolation, please contact us.

Our Advisers are supporting residents with a range of issues including applying for self-isolation payments of up to £500, welfare benefits, employment advice, foodbank and grant referrals and access to local and national government support schemes.

Email merton.advice@caml.org.uk with your name, postcode and telephone details, or ring 0808 278 7831 (Freephone), 10am to 4pm, Monday to Friday

Full guidance for Pollards Hill residents from the Council can be found here https://www.merton.gov.uk/coronavirus/test/local-testing

Holiday Period Support Available

16 December 2020

Many support organisations – including Citizens Advice Merton and Lambeth – are closed over the holiday period. Citizens Advice Merton and Lambeth services are closed from 4pm, Wednesday 23 December and re-open 10am, Monday 4 January 2021.

The following provides links to support we’re aware of in Merton and Lambeth:

Merton

Merton Covid Community Response Hub24th Dec-10am-4pm
25th Dec – Closed
28th Dec – Closed
29th Dec – 10am – 4pm
30th Dec – 10am – 4pm
31st Dec – 10am – 4pm
1st Jan-Closed
Are you isolated, at risk from COVID-19 and need help with any of the following?
• Support with shopping and basic supplies
• Access to prescription and medication
• Telephone befriending
• Advice and practical help to stay active
• Support to stay independent at home
If you, or someone you know, needs help please call 020 8685 2272 (see holiday period opening times).
Wimbledon Food BankWimbledon Elim Hours-
17th Dec- 12pm- 1pm
21st Dec- 11am-1pm
22nd Dec- 12pm- 1pm
24th Dec- 11am- 1pm
Mitcham Commonside Hours-
18th Dec- 11am-12pm
19th Dec- 12:30pm – 1:30pm
23rd Dec- 11am -12pm
Morden Hours
23rd Dec- 5pm-6pm
All Locations
25th Dec- 2nd Jan -Closed
4th Jan – Business as usual
The best place to attend on Christmas week is Wimbledon Elim as it is the warehouse.
Monday, Tuesday and Thursday times 12 pm – 1 pm
Address- Elim Pentecostal Church Wimbledon, 76 Kingston Road, South Wimbledon, SW19 1LA
African Educational Cultural Health Organisation (AECHO) 0208 648 540523rd -29th Dec 10am – 4pm
30th Dec onwards 10am – 4pm
Provide online and telephone support for those who wish to talk to someone over the holidays.
Dons Local Action Group23rd Dec Collecting and delivering
24th- 27th Dec Closed
28th-30th Dec Collecting and delivering
1st Closed
For support over holidays, please email: Craig.wellstead@afcwimbledonfoundation.org.uk
South West London Law Centre23rd Dec 10 am – 2pm
24th Dec 10 am – 2pm
29th Dec 10 am – 2pm
30th Dec 10 am – 2pm
31st Dec 10 am – 2pm
During those times will be running a skeleton service only so please ring on our main no 020 8767 2777 or email enquiries@swllc.org or visit our website www.swllc.org
Polish Family AssociationThe advice, information guidance including the European Settlement scheme will be open from:
21st -24th Dec 9am-3pm
28th- 31st Dec 9am -3pm
Please email info@polishfamily.org.uk

Lambeth

Lambeth LarderFor other food support and advicewww.lambethlarder.org
Lambeth and Southwark’s Emergency Support Schemeswww.lambeth.gov.uk/apply-for-emergency-support

Photo by Cristian Newman on Unsplash

Celebrating Safely

10 December 2020

‘Celebrating Safely’ sessions to be held next Monday. 

The sessions will provide information on the ‘Christmas Bubble’ guidance and practical tips on reducing the risk of COVID-19 during the holiday season. To join one of the free webinars on Monday 14 December 2020, 12 noon to 1pm and 6pm to 7pm just drop-in using the links below – no booking required.

Link for 12 noon session

Link to 6pm session

National Consumer Week

16 November 2020

This week (16 – 22 November) is National Consumer Week.

National Consumer Week is a yearly campaign which aims to raise people’s awareness of specific consumer issues. 

More people are shopping online than ever before—a shift which has been heightened during the coronavirus pandemic. Along with the increase in online shopping, there’s been an increase in the number of problems consumers are having with it. It’s vital consumers know their rights when shopping online and how to be a #SafeShopper.

If you’re looking for advice on what your consumer rights are when buying something online and what you can do if you have a problem, you can find out more on Citizens Advice pages. Citizens Advice can help you be a #SafeShopper online bit.ly/3eodNMF

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Citizens Advice Merton and Lambeth is a registered charity (1046018) and a company limited by guarantee (02914384).
Registered office: 7 Crown Parade, Crown Lane, Morden, SM4 5DA. Authorised and regulated by the Financial Conduct Authority (617664)
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